The Annual Service & Maintenance Package is designed to protect your investment in the Toumai robotic platform through proactive care, expert support, and continuous system optimization. This comprehensive service solution ensures operational reliability, clinical safety, and uninterrupted performance for high-demand surgical environments.
Geography should not determine whether a patient has access to the best surgical care available.Dr. Obi Ekwenna, Cofounder & CEO
1. What systems are covered under the Annual Service & Maintenance Package?
The package is designed specifically for the Toumai robotic platform and covers all eligible system components, including software, diagnostics, and supported hardware.
2. How often is preventive maintenance performed?
Preventive maintenance is carried out on a scheduled basis throughout the year to ensure optimal system performance, safety, and reliability.
3. Are software updates included in the service package?
Yes. The package includes all applicable software updates, ensuring your system benefits from performance improvements, security enhancements, and new features.
4. What type of technical support is provided?
Subscribers receive priority access to certified technical specialists for troubleshooting, diagnostics, and issue resolution, minimizing downtime.
5. Is the service package mandatory for Toumai system owners?
The service package is optional but strongly recommended to protect your investment, maintain system performance, and ensure long-term operational continuity.
No 14, Tapeta Street, British Village, Wuse 2, Abuja, FCT, Nigeria
+ (234) 703 624 3973
+ (234) 704 833 6385
info@robomedglobal.com
